Hays Travel’s dedicated team of cruise specialists is celebrating a stellar first quarter of 2024.
The new rebranded Vista team of 14 specialists exceeded their own targets for support offered to agents, cruise bookings made, and cruise launches delivered for operators.
Vista – the B2B-only tour operator – has a dedicated in-house product team to support Hays Travel’s agents in branches, personal travel consultants and Independence Group members.
Kathleen Molloy, Vista’s Head of Sales, said: “Cruise is a priority area for Vista, so as well as improving our product offer, we also invested in a dedicated cruise sales team.”
“They are equipped with the expertise to support the agents working with us, so that they in turn can meet their customers’ needs.”
Since the start of 2024 there are 32 cruise lines available to sell and package through Vista.
The cruise specialists attended dedicated training and worked with cruise line partners to fully understand their product.
“The team made full use of newly integrated TProfile quote platform to offer bespoke and interactive quotes for our customers.”
The Vista Cruise team are based around the UK.
They gathered at Hays Travel’s head office for a cruise training session that was specially prepared by Catriona Parsons, Hays Travel’s Head Of Cruise, and facilitated by Cruise Engagement manager, Julie Simpson.
“The impact of Vista’s new specialist cruise team has been huge. Sales during the first three months of this year were meteoric,” Parsons said.
